Jobs

We specialize in providing nearly all elements of hospitality and facility services. We provide genuine and economical service in all departments of the hotel, at all levels of the management structure. We are well-decorated to provide services tailored to your business needs. So that you can feel the best.

 

Welkin Vision is looking for dynamic professionals to fill the following open positions:

JOB TITLE: CUSTOMER SERVICE SUPERVISOR
JOB CODE: 7220
VACANT: 1 POSITION
SALARY: £26,200.00 per annum

Job description:
As a Customer Service Supervisor, the candidate will be a key player in the successful
and safe operation of the business whilst motivating and inspiring our dedicated teams
to deliver an excellent customer experience. The candidate is expected to plan, organise
and co-ordinate among internal resources for receiving and dealing with responses and
complaints or further requirements of customers and supervise the time to ensure
smooth customer service operations.

Entry requirements of this job:
The minimum requirement for this job is that the candidate must possess a BTEC/SQA
award, A levels/H grades or equivalent qualification. However, experience in working in
similar position for long time will be considered and preferred.

Tasks required by this job include:

As a Customer Service Supervisor, you will need to:

  • Look after the roster/shifts for all staff under your supervision;
  • Monitor on-going compliance with procedures in order to ensure best service to
    the customers;
  • Supervise the team who work on floor to ensure best service to the trainee
    boxers;
  • Ensure that the plan and policy decision of the manager is complied with the
    team in order to ensure smooth running of business;
  • Record and report all accidents & operating incidents;
  • Discuss customer responses with other managers with a view to improving the
    service provided;
  • Develop and implements policies and procedures to deal effectively with
    customer requirements and complaints;
  • Deal with each complaint immediately to ensure proper customer service.

Drop your CV to info@welkinvision.com

Company: Welkin Vision Ltd.

Position: Business Sales Executive

Job Code: 3542

Vacant: 1 position

 

Job Description:

We are currently seeking a dynamic and results-driven Business Sales Executive to join our sales team. The Business Sales Executive will be responsible for identifying new business opportunities, building relationships with potential clients, and driving revenue growth through effective sales strategies.

 

Requirements:

  • No minimum academic requirements (bachelor’s degree preferred)
  • Proven experience in sales, preferably in the requirement industry.
  • Strong sales acumen with excellent negotiation and closing skills.
  • Ability to build and maintain relationships with clients, understanding their needs and providing tailored solutions.
  • Proficiency in sales management tools and software.
  • Exceptional communication and interpersonal skills.
  • Ability to work independently and as part of a team, with a results-oriented mindset.
  • Demonstrated ability to meet and exceed sales targets.

Duties and Responsibilities:

  • Identify and pursue new business opportunities to expand the company’s client base.
  • Develop and maintain relationships with key decision-makers and stakeholders to understand their requirements and propose suitable solutions.
  • Prepare and deliver compelling sales presentations and proposals to potential clients.
  • Negotiate contracts and terms with clients, ensuring mutual agreement and satisfaction.
  • Collaborate with internal teams to ensure smooth project execution and delivery.
  • Stay updated on industry trends and market conditions to identify opportunities for growth and innovation.
  • Meet or exceed sales targets and objectives set by management.
  • Maintain accurate records of sales activities and update CRM systems regularly.

Drop your CV to info@welkinvision.com

Company: Welkin Vision Ltd.

Position: Business Support Manager

Job Code: 4161

Vacant: 1 position

 

Job Description:

We are currently seeking a highly motivated and skilled Business Support Manager to join our team. The Business Support Manager will play a key role in facilitating the smooth operation of our business processes, ensuring effective coordination between various departments, and providing essential support to achieve organizational objectives.

 

Requirements:

  • No minimum academic requirements (bachelor’s degree preferred)
  • Proven experience in a similar role, preferably in the requirement industry.
  • Strong leadership abilities with excellent communication and interpersonal skills.
  • Proficiency in project management tools and software.
  • Exceptional problem-solving skills and the ability to make sound decisions under pressure.
  • Ability to prioritize tasks effectively and manage multiple projects simultaneously.
  • Demonstrated ability to foster a collaborative work environment and build strong working relationships with team members.

 

Duties and Responsibilities:

  • Oversee and manage day-to-day business operations to ensure efficiency and effectiveness.
  • Coordinate with various departments to streamline processes and improve workflow.
  • Develop and implement strategies to enhance productivity and optimize resource utilization.
  • Provide guidance and support to team members, fostering a positive work environment conducive to growth and development.
  • Analyse business processes and identify areas for improvement, implementing solutions to drive operational excellence.
  • Monitor key performance indicators (KPIs) and prepare regular reports to assess performance and identify trends.
  • Collaborate with senior management to develop and execute strategic initiatives aimed at achieving company goals.
  • Stay updated on industry trends and best practices to inform decision-making and drive innovation within the organization.

Drop your CV to info@welkinvision.com

Company: Welkin Vision Ltd.

Position: Customer Service Manager

Job Code: 7220

Vacant: 1 position

 

Job Description:

We are currently seeking a dynamic and experienced Customer Service Manager to join our team. The Customer Service Manager will be responsible for overseeing all aspects of our customer service operations, ensuring the delivery of high-quality service, and maintaining positive relationships with our clients.

 

Requirements:

  • No minimum academic requirements (bachelor’s degree preferred)
  • Proven experience in customer service management, preferably in the requirement industry.
  • Strong leadership abilities with excellent communication and interpersonal skills.
  • Proficiency in customer relationship management (CRM) software and other relevant tools.
  • Exceptional problem-solving skills and the ability to address customer concerns effectively.
  • Ability to motivate and inspire a team to deliver exceptional customer service.
  • Excellent organizational skills with the ability to prioritize tasks and manage time efficiently.
  • A customer-centric mindset with a passion for delivering outstanding service experiences.

Duties and Responsibilities:

  • Lead and manage the customer service team, providing guidance and support to ensure optimal performance and productivity.
  • Develop and implement strategies to enhance the overall customer experience and drive customer satisfaction.
  • Oversee the resolution of customer inquiries, complaints, and issues in a timely and efficient manner, maintaining a high level of professionalism and customer service.
  • Collaborate with other departments to identify opportunities for process improvements and implement solutions to enhance service delivery.
  • Monitor key performance indicators (KPIs) to assess the effectiveness of customer service operations and identify areas for improvement.
  • Conduct regular training sessions for customer service representatives to ensure they are equipped with the necessary skills and knowledge to meet customer needs.
  • Stay updated on industry trends and best practices in customer service to inform decision-making and drive continuous improvement initiatives.

Drop your CV to info@welkinvision.com

Company: Welkin Vision Ltd.

Job title: Office manager

Job code: 4161

Vacant: 1 position

 

Job description:

We are currently seeking an experienced and proactive Office Manager to oversee the day-to-day operations of our office. The Office Manager will play a critical role in ensuring the smooth functioning of administrative processes and providing support to various departments within the organization.

Requirements:

  • No minimum academic requirements (bachelor’s degree preferred)
  • Proven experience as an Office Manager or similar role
  • Excellent customer Service skills
  • Excellent communication and interpersonal skills
  • Highly organised and efficient
  • Accuracy and attention to detail
  • Computer literate.
  • Ability to motivate and inspire a team to deliver exceptional customer service.
  • Strong problem-solving and decision-making abilities

Duties and Responsibilities:

  • Provide a high level of general administrative tasks for the management team.
  • Office management including ordering stationery, organising supplies, and overseeing the cleaning contract etc.
  • Look after general HR requirements such as absence, annual leave etc.
  • Managing, organising, and cleansing of all files
  • First point of call for all incoming telephone calls
  • Create and send Purchase Orders
  • Supervise all departments to ensure operational excellence.
  • Manage both in-house and outer employees to maintain workflow efficiency.
  • Resolve business-related issues promptly and effectively.
  • Guarantee the smooth operation of the practice, focusing on productivity and service quality.

Drop your CV to info@welkinvision.com

Company: Welkin Vision Ltd.

Position: Team Leader

Job Code: 7220

Vacant: 1 position

 

Job Description:

We are currently seeking a highly motivated and skilled Team Leader to oversee our dynamic team of professionals. The Team Leader will be responsible for providing guidance, support, and leadership to ensure the successful execution of projects and the achievement of organizational goals.

 

Requirements:

  • No minimum academic requirements (bachelor’s degree preferred)
  • Proven experience in a leadership role, preferably in the requirement industry.
  • Strong leadership abilities with excellent communication and interpersonal skills.
  • Ability to motivate and inspire team members to achieve their full potential.
  • Exceptional problem-solving skills and the ability to make sound decisions under pressure.
  • Ability to prioritize tasks effectively and manage multiple projects simultaneously.
  • Demonstrated ability to foster a collaborative work environment and build strong working relationships with team members.

Duties and Responsibilities:

  • Lead and manage a team of professionals, providing guidance, support, and coaching to facilitate their growth and development.
  • Collaborate with senior management to develop strategies and initiatives to achieve organizational goals and objectives.
  • Oversee the planning, execution, and monitoring of projects to ensure they are completed on time and within budget.
  • Identify opportunities for process improvements and implement solutions to enhance efficiency and productivity.
  • Monitor team performance and provide regular feedback to help team members improve their performance and achieve their goals.
  • Serve as a point of contact for team members, addressing any issues or concerns that may arise and ensuring they are resolved in a timely manner.
  • Stay updated on industry trends and best practices to inform decision-making and drive innovation within the organization.

Drop your CV to info@welkinvision.com